{"id":54699,"date":"2025-03-21T10:55:34","date_gmt":"2025-03-21T10:55:34","guid":{"rendered":"https:\/\/shef-live.co.uk\/?p=54699"},"modified":"2025-03-21T11:25:25","modified_gmt":"2025-03-21T11:25:25","slug":"supertram-service-remove-card-payments-for-weekly-tram-tickets","status":"publish","type":"post","link":"https:\/\/shef-live.co.uk\/index.php\/2025\/03\/21\/supertram-service-remove-card-payments-for-weekly-tram-tickets\/","title":{"rendered":"Crackdown on fraud &#8216;could stop people using city trams&#8217; claims passenger as card use ends for some tickets"},"content":{"rendered":"\n<p>Sheffield&#8217;s Supertram service has been slammed after saying they will no longer accept card payments for certain tickets in what one passenger has described as an &#8216;inconvenient&#8217; attempt to crack down on fraud.<\/p>\n\n\n\n<p>From this Sunday (23 March), SYconnect 7-Day tickets and CityWide 7-day tickets will only be available for purchase with cash on the tram, or on the TSY mobile app using a card.<\/p>\n\n\n\n<p>Adam Allan, 19, a student at the university of Sheffield has previously purchased the CityWide tram ticket. He said: &#8221; I have bought the ticket a fair few times because I go climbing a lot at the hangar on Sutherland Street.<\/p>\n\n\n\n<p>&#8220;I don&#8217;t really understand why they needed to make the change, not being able to pay by card on the tram is quite inconvenient as I hardly carry cash these days and now I&#8217;ll need to remember to buy a ticket in advance.&#8221;<\/p>\n\n\n\n<p>Mr Allan believes the changes may have a positive affect on other public transport.<\/p>\n\n\n\n<p>He said: &#8220;I may just take the bus now instead as it&#8217;s cheaper and I can just tap my phone. The only issue is that the journey will be a lot longer.&#8221;<\/p>\n\n\n\n<p>In a statement online, Supertram said the moves were due to concerns about misuse and fraud. <\/p>\n\n\n\n<p>It said: &#8220;This change comes as part of our broader efforts to tackle organised crime linked to fraudulent ticket sales.&#8221;&nbsp;<\/p>\n\n\n\n<p>Tram-only tickets and TravelMaster GetAbout 7-Day Child tickets will still be available to purchase with card as well as cash on board the tram.<\/p>\n\n\n\n<p>The Sheffield Supertram service was opened in 1994 and was only the second modern tramway network to be made in the UK. It was privatised to Stagecoach in 1997 in a bid to improve performance, however it was placed back under public control last year and is now managed by SYMCA.<\/p>\n\n\n\n<p>The SYMCA statement added : &#8220;Supertram, TravelMaster and Travel South Yorkshire remain committed to providing accessible, secure and convenient ticketing options, ensuring customers can continue to purchase tickets with confidence.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sheffield&#8217;s Supertram service has been slammed after saying they will no longer accept card payments for certain tickets in what one passenger has described as an &#8216;inconvenient&#8217; attempt to crack down on fraud. From this Sunday (23 March), SYconnect 7-Day tickets and CityWide 7-day tickets will only be available for purchase with cash on the [&hellip;]<\/p>\n","protected":false},"author":163,"featured_media":54723,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[137,152,4,640],"tags":[135,12,433],"class_list":["post-54699","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-council","category-council-2","category-top-story","category-transport","tag-sheffieldnews","tag-sheffield","tag-sheffield-supertram"],"_links":{"self":[{"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/54699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/users\/163"}],"replies":[{"embeddable":true,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=54699"}],"version-history":[{"count":4,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/54699\/revisions"}],"predecessor-version":[{"id":54757,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/54699\/revisions\/54757"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/media\/54723"}],"wp:attachment":[{"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=54699"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=54699"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shef-live.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=54699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}